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# Show The Way

by Simtech Solutions

## Sitemaps

- [XML Sitemap](https://www.showtheway.info/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Show The Way Version 4.0 - October 2025](https://www.showtheway.info/release-notes/show-the-way-version-4-0-october-2025/) - Key Highlights of Version 4.0 All intake surveys have been updated to align with the 2026 HUD Homeless Management Information System (HMIS) Data Standards. HUD-compliant reporting for Annual Performance Reports and ESG CAPER Reports. To support Federal reporting requirements, all HMIS data gathered with Show The Way is sent to HomelessData.com on a nightly basis.
- [Show The Way Version 3.5 - September 2025](https://www.showtheway.info/release-notes/show-the-way-version-3-5-september-2025/) - STW Version 3.5 Release Notes This interim release update for Show The Way includes many quality-of-life improvements for Outreach workers and Administrators alike. The date fields that previously required endless scrolling have been updated to be number fields for easy entry. The records of historical client interactions, requests for assistance, and services provided are now
- [Show The Way Version 3.4 - May 2025](https://www.showtheway.info/release-notes/show-the-way-version-3-4-may-2025/) - Quality-of-Life Improvements Client interactions grid in the Desktop App now has a “Reset View” button to refresh the columns and filters to default settings. User interface update when assigning services to clients from Client Profile, Encampments, or Project Inventory views. App Functionality Changes For Outreach Users Selection of Current Living Situation is now mandatory for
- [Show The Way Version 3.3 - March 2025](https://www.showtheway.info/release-notes/show-the-way-version-3-3-march-2025/) - Quality-of-Life Improvements The Reveal Password icon on the login screen allows you to toggle between making your password visible or not. Upon logging in, users assigned to more than one project and/or team will be prompted to select their active project & team. The project name and team (if applicable) will then be displayed at
- [Show The Way Version 3.2 - December 2024](https://www.showtheway.info/release-notes/show-the-way-version-3-2-december-2024/) - App Functionality Changes For Outreach Users Users assigned to projects that have a bed inventory will see a Project Inventory tile on their home screen upon logging in that will take them directly to the bed inventory for their project. For Admins Rapid Rehousing (RRH) projects now have the RRH Sub-Type drop-down menu in the
- [Show The Way Version 3.1 - September 2024](https://www.showtheway.info/release-notes/show-the-way-version-3-1-september-2024/) - Quality-of-Life Improvements The services provided to clients through interactions with outreach now have categories that they can be mapped to. These Service Categories come in two forms: General categories such as “Work”, which services like “Employment Assistance”, or “Resume Building” can be mapped to. HUD, PATH, and RHY required services can now be mapped to
- [Show The Way Version 3.0 - April 2024](https://www.showtheway.info/release-notes/show-the-way-version-3-0-april-2024/) - Show The Way Show The Way continues to grow and adapt to the needs of communities around the nation. In its latest iteration, productivity and user interface have come into focus while creating new avenues for recording interactions with clients/encampments and data tracking. In addition to streamlining the interface, brand-new features have been added that will expand the

## Pages

- [Home](https://www.showtheway.info/) - Real-time Data CaptureCapture HMIS data fields and more in real-time to streamline outreach efforts.Read More HereLocation TrackingExact GPS Coordinates allow you to get a clear picture of the homelessness in your region. Read More HereBy-Name ListProduce a By-Name List of unsheltered persons in your community for better prioritization. Read More Here Resource DirectoryAn interactive map
- [How do I get started with Show The Way?](https://www.showtheway.info/how-do-i-get-started-with-show-the-way/) - Welcome to the Show The Way Set Up module! We’ve designed this system to help you manage client data, track services, and oversee your projects with clarity and confidence. Here you will find a step-by-step guide to help get your community rolling with Show The Way. Set Up Steps Step 0: Integrating HMIS data with
- [For Show The Way Administrators](https://www.showtheway.info/support-resources/for-administrators/) - Designated Show The Way administrators are tasked with ensuring that the application is properly configured to meet local needs and that the users of the app are given the appropriate level of access. The guidance below is aimed to help with these initial setup steps including creating user accounts, defining which organizations and projects that
- [Presentations](https://www.showtheway.info/our-experience/presentations/) - New Approaches to Capturing Unsheltered Homelessness Data: One Community’s Journey This presentation delivered at the NHSDC conference in Kansas City detailed a comprehensive, community-led initiative to enhance the collection and use of data on unsheltered homelessness.You can download the slides from this presentation here. Using Show The Way for the Annual Point-in-Time Count Webinar This
- [Resource Directory](https://www.showtheway.info/key-features/resource-directory/) - View a map of local resources, such as beds and meals, based on your current location for easy access to critical support services. View Local Resources Access an interactive map that displays nearby resources such as shelters and meal programs. Locate Beds & Meals Find available beds and meal services near your location, ensuring immediate
- [In The News](https://www.showtheway.info/our-experience/in-the-news/) - How Houston is successfully reducing homelessness Correspondent Martha Teichner looks at a concept that has succeeded in reducing homelessness in the greater Houston area by 63%. Read More Macon Commission considering initiative to create more infrastructure for fighting homelessness Other counties in Georgia have used the “Show the Way” app to address homelessness. Now, using
- [Show The Way Terms & Conditions](https://www.showtheway.info/faqs/show-the-way-policies/show-the-way-terms-conditions/) - Last Updated June 8, 2021SHOW THE WAY, DEVELOPED BY SIMTECH SOLUTIONS, INCORPORATEDEnd User License Agreement TERMS AND CONDITIONSIMPORTANT! PLEASE READ CAREFULLY.THIS SOFTWARE IS LICENSED, NOT SOLD. BY INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE (DEFINED BELOW), YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF
- [Show The Way Policies](https://www.showtheway.info/faqs/show-the-way-policies/) - To ensure the privacy, security, and proper use of Show The Way, we have established a set of policies that govern its use. Our app requires users to log in with secure credentials and may provide access to sensitive client information. As such, it is essential that all users understand and comply with the guidelines
- [Security Policy](https://www.showtheway.info/faqs/show-the-way-policies/security-policy/) - OverviewSimtech Solutions Inc is a cause-driven technology services provider with a passion for developing innovative technologies to help people experiencing homelessness. Founded in 1998, Simtech Solutions has a depth and breadth of experience working with Homeless Management Information System (HMIS) data and is well-versed in all the concerns around securing and protecting the personally identifiable
- [Data Retention Policy](https://www.showtheway.info/faqs/show-the-way-policies/data-retention-policy/) - According to the HUD 2004 Data and Technical Standards, “A covered homeless organization (CHO) must develop and implement a plan to dispose of or, in the alternative, to remove identifiers from, protected personal information (PPI) that is not in current use seven years after the PPI was created or last changed (unless a statutory, regulatory,
- [User Confidentiality & Privacy Policy](https://www.showtheway.info/faqs/show-the-way-policies/user-confidentiality-privacy-policy/) - Protecting your private information is our priority. This Statement of Privacy applies to Show the Way and Simtech Solutions Inc. (hereafter referred to as “Simtech” or “our”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Simtech Solutions Inc. include https://showtheway.info/ and Simtech. Show the
- [Encampment Resolution](https://www.showtheway.info/key-features/encampment-resolution/) - Efficiently track and manage encampments, including the individuals staying at each site, and toggle encampment status as active or inactive to ensure streamlined oversight and support. Track Locations Log the exact locations of encampments for easy access and tracking. Record Camp Residents Maintain detailed records of individuals residing at each encampment for better support management.
- [Case Management](https://www.showtheway.info/key-features/case-management/) - Empowering street outreach teams with tools to log interactions, track follow-ups, and collect HUD-compliant data efficiently. Log Interactions Record individual interactions quickly and securely to maintain accurate data. Track Follow-ups Stay organized with alerts and reminders for follow-up actions. HUD Compliance Collect data that meets Housing and Urban Development (HUD) standards. Why choose our case
- [Release Notes](https://www.showtheway.info/faqs/release-notes/) - Here at Simtech Solutions we are committed to transparency and timely communication. As Show The Way is updated and new app releases are made public, we want to ensure that all changes are documented and easy to understand. Below you’ll find the most recent release notes in order of release. If you have questions or
- [Key Features](https://www.showtheway.info/key-features/) - Key Features of Show The Way include the following. Click on the links below to learn more about any of these features. Requests for AssistanceResource DirectoryMap EncampmentsCase ManagementCommunity By-Name ListChoosing Show The Way as your street outreach data collection tool means access to resources that make ongoing efforts to house people experiencing homelessness much easier
- [Request Assistance](https://www.showtheway.info/key-features/request-assistance/) - Request Assistance Platform for ticket submission and dispatch to engage First Responders, Teams, and the General Public for efficient resource allocation and problem resolution. Submit Tickets Submit service requests quickly and easily through our streamlined ticketing system. Engage Teams Coordinate and dispatch requests to first responders, teams, and volunteers for immediate action. Public Interaction Allow
- [Support Resources](https://www.showtheway.info/support-resources/) - How Can We Help You? Below you’ll find additional links to guidance on how to use the app for Show The Way Administrators, Outreach Workers, and People Experiencing Homelessness. For AdministratorsLearn More HereFor Outreach WorkersLearn More HereFor People Experiencing HomelessnessLearn More Here If you need further assistance, please contact our HelpDesk.
- [FAQs](https://www.showtheway.info/faqs/) - About The Tech We have developed the Frequently Asked Questions below to help communities understand important information that may aid in the decision-making process with stakeholders. If you don’t see the answer to your question already posted, then please submit a ticket to our HelpDesk and a member of our team will be glad to
- [In the News - Archive](https://www.showtheway.info/experience-og-archive/in-the-news-archive/) - How Houston is successfully reducing homelessness Correspondent Martha Teichner looks at a concept that has succeeded in reducing homelessness in the greater Houston area by 63%. Read More Macon Commission considering initiative to create more infrastructure for fighting homelessness Other counties in Georgia have used the "Show the Way" app to address homelessness. Now, using
- [Presentations - archive](https://www.showtheway.info/experience-og-archive/presentations-archive/) - Show The Way: Encampments in Focus This webinar is for communities interested in implementing a data-informed, coordinated approach towards addressing encampment concerns while ensuring the safety and well-being of the residents within each camp. Watch on YouTube Webinar in Preparation for the 2025 PIT - Counting Us A webinar we conducted on 10/29/24 in preparation
- [Our Experience](https://www.showtheway.info/our-experience/) - HMIS Experience Founded in 1998, Simtech Solutions Inc. provides technical solutions to support communities effectively understanding and addressing the issue of homelessness. Our tools and staff help regions quantify the extent of the problem, isolate the contributing factors, and implement data-driven decision making processes into daily operations.We are a socially-conscious, cause-driven technology services provider that has been
- [Testimonials](https://www.showtheway.info/our-experience/testimonials/) - “This app has been one of RCCR’s best investments to capture data for our unsheltered population. ” Kevin Jones Executive Director “PS- This app changes my life for the better DAILY.” Amber Holmes Community Engagement Coordinator
- [Our Solution](https://www.showtheway.info/our-solution/) - Show The Way offers robust tools for mobile case management. Designed to collect HMIS-compliant fields and more, the Case Management module of Show The Way allows for real-time, geo-spatial, client-level data to be captured while in the field. The flow of the app gives space for relationships to be built, along with the case record.Simtech
- [Resources for People Experiencing Homelessness](https://www.showtheway.info/support-resources/for-people-experiencing-homelessness/) - Find or Request Help Request Assistance for Yourself, Someone Else, or a LocationFind Homeless Services & Housing Assistance in the Public Resource Directory Additional Resources Resources for VeteransMonthly Child Tax CreditAuto Insurance for Car SleepersUnclaimed Property
- [For Show The Way Outreach Workers](https://www.showtheway.info/support-resources/for-outreach-workers/) - Case Management Getting Started with Show The WayUser Interface on MobileLogging InteractionsHow to Add Client to EncampmentMaking & Managing Requests for AssistanceReferring a Client to an Available BedChecking in a Pending ReservationUtilizing the Service Tracker
- [Slide Anything Popup Preview](https://www.showtheway.info/slide-anything-popup-preview/)
- [Contact Us](https://www.showtheway.info/contact-us/) - CONTACT US To Learn More, or Request a Quote Please fill out the form below to learn more about any of our Framework to End Homelessness tools and services. A member of our team will be in touch! Interest Form Address 575 Washington St. Canton, MA 02021 Number 781-821-0359 For Support, please visit : Virtual
- [Additional Resources](https://www.showtheway.info/additional-resources/) - Additional Resources Coordinated Entry and Street Outreach – Street outreach efforts funded under ESG or the CoC program must be linked to the coordinated entry process. Progressive Engagement – An approach that recognizes people experiencing homelessness for different reasons and helping each individual or household based on those reasons. Houston’s Homeless Encampment Response Strategy –
- [Webinar Library](https://www.showtheway.info/webinar-library/) - Click to Access the Slide Deck
- [Submit Custom Questions](https://www.showtheway.info/custom-questions/)

## Portfolio

- [Mobile Apps Deliver Better Data on Homelessness](https://www.showtheway.info/project/gcn-news/)
- [Tracking COVID in Homeless Populations](https://www.showtheway.info/project/tracking-covid-in-homeless-populations/)
- [How an App Can Help Fight Homelessness](https://www.showtheway.info/project/how-an-app-can-help-fight-homelessness/)
- [Kansas City is One of a few Cities Using a New Mobile App to Know, and Count, its Homeless People](https://www.showtheway.info/project/kansas-city-is-one-of-a-few-cities-using-a-new-mobile-app-to-know-and-count-its-homeless-people/)
- [30 Years of Homelessness Ended for One Man Thanks to Innovative Partnership](https://www.showtheway.info/project/30-years-of-homelessness-ended-for-one-man-thanks-to-innovative-partnership/)
- [Housing Provided to Homeless as Local Encampments 'Decommissioned'](https://www.showtheway.info/project/housing-provided-to-homeless-as-local-encampments-decommissioned/)
- [Ahead of Annual Nationwide Homelessness Count, Cities are Turning to an App for Help](https://www.showtheway.info/project/ahead-of-annual-nationwide-homelessness-count-cities-are-turning-to-an-app-for-help/)
- [HomelessData Warehouse & Reporting Analytics](https://www.showtheway.info/project/homelessdata-warehouse-reporting-analytics/)
- [Tools and Support for Local COVID-19 Response](https://www.showtheway.info/project/tools-and-support-for-local-covid-19-response/)
- [Supporting People Experiencing Homelessness During Natural Disasters & COVID with Mobile Tech](https://www.showtheway.info/project/supporting-people-experiencing-homelessness-during-natural-disasters-covid-with-mobile-tech/)
- [counting product](https://www.showtheway.info/project/counting-product/)
- [PRODUCT HOME](https://www.showtheway.info/project/product-home/)
- [nhsdc presentation](https://www.showtheway.info/project/nhsdc-presentation/)
- [bloomberg news](https://www.showtheway.info/project/bloomberg-news/)
- [news 4](https://www.showtheway.info/project/news-4/)
- [PANAMA NEWS](https://www.showtheway.info/project/panama-news/)
- [smart counts](https://www.showtheway.info/project/smart-counts/)
- [aws news](https://www.showtheway.info/project/aws-news/)
- [Gulfport Police](https://www.showtheway.info/project/gulfport-police/) - By Mike Lacy | September 13, 2019 at 5:55 PM CDT - Updated September 13 at 7:18 PM GULFPORT, Miss. (WLOX) - Feed My Sheep serves 600 meals a day to the homebound and the homeless. It’s just one of many programs that address issues that lead to homelessness, but until now, there was nothing to connect them. “I’ve been volunteering here for over 20 years, and this is the first time I’ve seen all these groups come together with a memorandum of understanding to actually work together,” said David Lion, chairman of the Feed My Sheep board. That is thanks to the Homeless to Housing Hub project, and the Gulfport Police Department is ready to help make the connections.

## Knowledge Base

- [How do I create and manage organizations and resources?](https://www.showtheway.info/knowledgebase/admin/how-do-i-create-and-manage-organizations-and-resources/) - Within the Show The Way Command Center, click on Resources in the left side-bar. This is where all organization & Resource management happens. This is where Resources are created, users are assigned to Resources, HUD PDDEs are edited, and all Resource details are entered. Creating & Managing Organizations Creating Organizations and Resources Within the Resource
- [Integrating HMIS data with Show The Way](https://www.showtheway.info/knowledgebase/admin/integrating-hmis-data-with-show-the-way/) - If you have not already logged into the Data Warehouse, please reach out to support@simtechsolutions.com in order to be added to your Datasource. In your email, please include the Export.csv so the source_id can be mapped to your new HomelessData Datasource Data that is fully compliant with the current version of the HUD CSV Data
- [How do I get started with Show The Way?](https://www.showtheway.info/knowledgebase/admin/how-do-i-get-started-with-show-the-way/) - Welcome to the Show The Way Set Up module! We’ve designed this system to help you manage client data, track services, and oversee your projects with clarity and confidence. Here you will find a step-by-step guide to help get your community rolling with Show The Way. Set Up Steps Step 0: Integrating HMIS data with
- [How do I Manage Surveys](https://www.showtheway.info/knowledgebase/admin/how-do-i-manage-surveys/) - The following steps outline how to manage surveys within your Show The Way implementation. You will complete these steps by clicking on the "Command Center" link at the top right of the screen, or you can click here. If you have any issues with adding or managing surveys, please reach out to our HelpDesk. Managing
- [How do I create and manage services?](https://www.showtheway.info/knowledgebase/admin/how-do-i-create-and-manage-services/) - Managing Services Services must be added to your implementation to be made available to Resources, allowing outreach workers to use them within the Show The Way app. You have two options, using Default Services, or Custom Services. Each individual resource has the option to use one or the other. Default Services are predefined and not
- [Add New Users and Manage User Accounts](https://www.showtheway.info/knowledgebase/admin/add-new-users-and-manage-user-accounts/) - The following steps outline how to both add new users to your Show The Way implementation and how to manage those users after creating them. You will complete these steps by clicking on the “Command Center” link at the top right of the screen, or you can click here. If you have any issues with
- [Adding Non-HMIS Resources to the Resource Directory](https://www.showtheway.info/knowledgebase/admin/adding-non-hmis-resources-to-the-resource-directory/) - The Community Resource Directory is more than just a place for Homeless Management Information System (HMIS) Projects. Community responses to homelessness involve libraries, hospitals, mental health providers, and project types that HUD doesn’t account for yet like Safe Parking and Safe Sleeping. We’re dedicated to providing a holistic approach to addressing homelessness and that requires
- [Managing Unit & Bed Inventory](https://www.showtheway.info/knowledgebase/admin/managing-unit-bed-inventory/) - For projects that have beds or designated areas for supervised sleeping or parking, the Inventory tab at the bottom is where the units and beds can be set up. This tab is where projects can set up all the beds they have available. First, navigate to the Tools drop-down menu in the top right corner
- [Getting Started Steps for Administrators](https://www.showtheway.info/knowledgebase/admin/getting-started-steps-for-administrators/) - Getting Started Guidance for Show The Way Administrators Designated Show The Way administrators are tasked with ensuring that the application is properly configured to meet local needs and that the users of the app are given the appropriate level of access. The guidance below is aimed to help with these initial setup steps including creating
- [Referring a client to an available bed](https://www.showtheway.info/knowledgebase/outreachteams/referring-a-client-to-an-available-bed/)
- [Checking in a pending reservation](https://www.showtheway.info/knowledgebase/outreachteams/checking-in-a-pending-reservation/)
- [Utilizing the Service Tracker](https://www.showtheway.info/knowledgebase/outreachteams/utilizing-the-service-tracker/) - You can view a video walk-through of the updated Service Tracker by clicking here. The intention of the Service Tracker is to provide a method for service providers to be able to connect multiple clients easily to specific services. Examples of when this is useful include larger connection events, at service centers where many clients might
- [Overflow Bed Inventory Setup](https://www.showtheway.info/knowledgebase/admin/overflow-bed-inventory-setup/) - The initial steps for setting up an overflow unit or bed are almost the same as the steps outlined in the Managing Unit & Bed Inventory guidance. The difference with Overflow beds comes in two spots, Resource Directory project setup, and Resource Directory List View. Resource Directory Project Setup In the same location as the
- [Citizen Requests](https://www.showtheway.info/knowledgebase/people-experiencing-homelessness/citizen-requests/) - Citizen Requests are a way for community members or people experiencing homelessness to request help from the people charged with ending homelessness in your community. If your community is using Show The Way, and has enabled the Client Portal feature, you can request assistance for yourself, another person, or a physical location. If your community
- [Public Resource Directory](https://www.showtheway.info/knowledgebase/people-experiencing-homelessness/public-resource-directory/) - The Public Resource Directory is a directory of organizations, projects, and other resources in your community that assist people experiencing homelessness connect to services and housing. The Public Resource Directory found in the Client Portal displays all of the Projects and Providers that have their visibility settings on, meaning that the people charged with ending
- [Public Portal User Accounts](https://www.showtheway.info/knowledgebase/people-experiencing-homelessness/public-portal-user-accounts/) - The Public Portal is a centralized location in the Show The Way app designed to provide support for the community – both housed and unhoused – and does not require a login. It leverages the functionality of Show The Way without requiring the public to be an outreach worker in order to find help. In
- [Resources for Veterans](https://www.showtheway.info/knowledgebase/encampments/resources-for-veterans/) - Following are links to Resources for Veterans from the VA: Veterans Experiencing Homelessness Resources and Programs from the VA Show The Way: Making Connections While progress has been made in reducing veteran homelessness, more work remains to be done. Show The Way offers a platform for engaging with persons experiencing homelessness, including veterans, and meeting
- [A Practitioner’s Guide to Helping People Facing Homelessness Access Stimulus Payments, from CFPB](https://www.showtheway.info/knowledgebase/encampments/a-practitioners-guide-to-helping-people-facing-homelessness-access-stimulus-payments-from-cfpb/) - Check out this step by step guide to helping people experiencing homelessness access their stimulus payments, from the Consumer Financial Protection Bureau.
- [Using Rekognition (facial recognition technology) with Show The Way](https://www.showtheway.info/knowledgebase/admin/using-rekognition-facial-recognition-technology-with-show-the-way/) - Show The Way is intended to help serve the needs of people living on the streets. The pilot tests conducted in Charlotte, Houston, and San Antonio have revealed that it can be difficult at times for street outreach staff and first responders to accurately identify a person. Simtech Solutions recently migrated the command center that
- [Treasury and IRS Announce New Online Tool to Help Families Register for Monthly Child Tax Credit](https://www.showtheway.info/knowledgebase/encampments/treasury-and-irs-announce-new-online-tool-to-help-families-register-for-monthly-child-tax-credit/) - Non-filer Tool Helps Families Who Aren’t Normally Required to File Tax Returns Register for Child Tax Credit Treasury Also Releases Information to Help Organizations Focus Outreach Efforts to Sign Families Up for Monthly Payments of the Child Tax Credit Click here to view information about the Non-filer sign-up Tool!
- [How Can I Identify and Merge Duplicate Client Records?](https://www.showtheway.info/knowledgebase/admin/how-can-i-merge-clients/) - While the Client lookup feature within Show The Way is designed to reduce the likelihood of a client having multiple records, there may be occasions when this will still occur. Fortunately, there is a simple and intuitive interface within the desktop version of Show The Way to identify and merge these records.
- [How can I export data from Show The Way so it can be imported into our HMIS?](https://www.showtheway.info/knowledgebase/admin/how-can-i-export-data-from-show-the-way-so-it-can-be-imported-into-our-hmis/) - Administrators can export data from the Command Center in the current HUD Comma Separated Value (CSV) Exchange Format by following these simple instructions: Step 1: From within your campaign activity, click on the “Settings” tab, then click on the “HUD Export” tab. Step 2: Click on the “Create Export” button. On the pop-up window, select
- [How do I edit the project information that displays in the Resource Directory?](https://www.showtheway.info/knowledgebase/uncategorized/how-do-i-edit-the-project-information-that-displays-in-the-resource-directory/) - Once the projects have been either created manually or synced to your Datasource in HomelessData.com, there are a few steps you’ll want to take to have them display in the Resource Directory in Show The Way. Walk-Through of Updating Resource Directory Details & HUD PDDEs: After you’ve updated all of the project information, simply
- [User Interface on Mobile](https://www.showtheway.info/knowledgebase/admin/user-interface-on-mobile/) - For users first experiencing Show The Way’s latest version, several new aspects exist to discover. While there will be continued updates in the future, please see the video below for guidance on the new interface.
- [Submit and Manage Requests for Assistance](https://www.showtheway.info/knowledgebase/encampments/submit-and-manage-automated-requests-for-assistance/) - Show The Way provides a platform for first responders, the general public, and others to submit requests for assistance that are managed within the Regional Command Center. Tickets are initially submitted through Show The Way within the app or web version. The Dispatch Map can be filtered to show incoming tickets that are unassigned; you
- [By-Name-Lists & Show The Way](https://www.showtheway.info/knowledgebase/other/by-name-lists-show-the-way/) - The By-Name-List (BNL) HUD's prioritization notice encourages COCs to include in their policies and procedures governing coordinated entry a "requirement that all CoC Program-funded PSH accept referrals only through a single prioritized list that is created through the CoCs coordinated entry process, which should also be informed by the CoCs street outreach.” The ability to
- [User Training Video Series: Getting Started, Encampments, Case Management, and more!](https://www.showtheway.info/knowledgebase/admin/user-training-series-getting-started-encampments-case-management-and-more/) - The Show The Way User Training Series offers in-depth overviews of each of the main modules of Show The Way, including Case Management and Encampments. Viewers will also learn how to Get Started with downloading and accessing the app, and how to navigate the home page! For additional support, please visit our virtual Help Desk.
- [How do I add a Client to an Encampment?](https://www.showtheway.info/knowledgebase/encampments/how-do-i-add-a-client-to-an-encampment/) - There are two ways to add a client to an encampment. The first way we’ll go through starts with the Encampments button from the Main Menu: To access the Main Menu, tap the Show The Way icon on the top left, or swipe with your finger from the left side of your screen. Then, select the Encampments
- [Show The Way Supports Person-centered Encampment Remediation](https://www.showtheway.info/knowledgebase/encampments/show-the-way-supports-person-centered-encampment-remediation/) - Communities across the country are grappling with an increase in unsheltered homelessness (see the 2020 Annual Homeless Assessment Report (AHAR), Part 1). Oftentimes, that means an increase in encampments. Show The Way provides tools for: Tracking active and inactive encampments Maintaining lists of clients who are staying at each camp Photo uploads of the camp
- [How to Log Interactions and Edit Data in the Case Management Module](https://www.showtheway.info/knowledgebase/admin/how-to-log-interactions-and-edit-data-in-the-case-management-module/) - To log an interaction and add a pinpoint to the History tab of the Client Record, an Outreach Team member must: (A) Start an Interaction -or- (B) select a Client from the Lookup Client list or My Clients list, and then Take Action. See the tabs below for details and steps. Please Note: If you
- [Getting Started with Show The Way](https://www.showtheway.info/knowledgebase/admin/getting-started-with-show-the-way/) - Step 1: Reach out to your Regional Administrator for an Outreach Account in your local campaign. Step 2: Download the app from Google Play or the App Store from Apple, or access on the web at www.showtheway.org. Step 3: Login with your account credentials. Use the Forgot Password link the first time to create your
- [Customizing Your Surveys](https://www.showtheway.info/knowledgebase/admin/customizing-your-surveys/) - One of the optional features for communities who sign up to implement Show The Way is customizing surveys. Show The Way offers a standard set of survey templates. Not only can these templates be customized, but new custom surveys can also be created. Surveys can be added to the following areas of Show The Way:
- [Resource Directory: Location-based, relevant information](https://www.showtheway.info/knowledgebase/other/resource-directory-location-based-relevant-information/) - Resource Directory Having the most up–to–date information to share with persons experiencing homelessness, other service providers, and first responders is vital to effective Street Outreach engagement. The Resource Directory can detail provider-specific information sourced from your local Homeless Management Information System (HMIS), with additional information that may not be captured in HMIS: Hours of operation
- [Disruptions to the 2021 Point in Time Count: Working to Fill Data Gaps, from NAEH](https://www.showtheway.info/knowledgebase/other/disruptions-to-the-2021-point-in-time-count-working-to-fill-data-gaps-from-naeh/) - Check out this post from the National Alliance to End Homelessness about the impacts of COVID-19 on the Point in Time Count and the Unsheltered Population. Outlined are several strategies for filling the gaps in assessing the need for a changing population, including By Name Lists, Street Outreach mobile apps, and counting the unsheltered population
- [Show The Way collects required HUD HMIS Data Elements, and more!](https://www.showtheway.info/knowledgebase/other/show-the-way-collects-required-hud-hmis-data-elements-and-more/) - Simtech Solutions provides a standard set of survey templates that collect HUD required data elements for Street Outreach projects for various funding types, including HUD ESG and PATH. These data elements are stored within the Regional Command Center and will be available for reporting. Some expanded data elements are also included, such as: Sexual Orientation
- [Outreach Tips to Connect People Experiencing Homelessness to Stimulus Payments, from the Center on Budget and Policy Priorities](https://www.showtheway.info/knowledgebase/uncategorized/outreach-tips-to-connect-people-experiencing-homelessness-to-stimulus-payments-from-the-center-on-budget-and-policy-priorities/) - Check out this post for Outreach tips relating to stimulus payments and COVID-19 from the Get it Back Campaign. Key points include building capacity through partnerships; navigating barriers; and being mindful of where and how to engage with community members during COVID. Click here to read the post.
- [How to Get a Stimulus Payment if You're Homeless, from Forbes](https://www.showtheway.info/knowledgebase/uncategorized/how-to-get-a-stimulus-payment-if-youre-homeless-from-forbes/) - This article from Forbes explains steps to take to help persons experiencing homelessness obtain stimulus money and tax refunds. Key factors include filing taxes for 2020, proof of identity, a fixed address, and internet access. Click here to read the article.
- [Helping Persons Experiencing Homelessness Find & Claim Property](https://www.showtheway.info/knowledgebase/uncategorized/helping-persons-experiencing-homelessness-find-claim-property/) - Unclaimed Property There are billions of dollars worth of unclaimed property in the US, such as refunds, security deposits, insurance payments, and more. These resources become “unclaimed” when financial institutions or companies can’t reach the owner and there has been no account activity for a year or more. When property goes unclaimed, it is turned
- [How the Healthcare Industry, the Non-Profit Sector, and Even You can End Homelessness Using Smartphones, from Invisible People](https://www.showtheway.info/knowledgebase/uncategorized/how-the-healthcare-industry-the-non-profit-sector-and-even-you-can-end-homelessness-using-smartphones/) - Check out this post from Invisible People about using Smart Phones to help connect persons experiencing homelessness to resources that can help end their homelessness. Click here to read the post.
- [A Guide to Auto Insurance If You’re Living Out of Your Car, from The Simple Dollar](https://www.showtheway.info/knowledgebase/uncategorized/a-guide-to-auto-insurance-if-youre-living-out-of-your-car-from-the-simple-dollar/) - This article from The Simple Dollar provides tips and information to help persons experiencing homelessness who may be living in their car or vehicle obtain auto insurance and access other resources. Click here to learn more.
- [CDC Guidance on Unsheltered Homelessness and COVID-19](https://www.showtheway.info/knowledgebase/other/cdc-guidance-on-unsheltered-homelessness-and-covid-19/) - Visit this page to see the latest guidance from the CDC on Unsheltered Homelessness and COVID-19. Show the Way provides surveys that allow for vaccination status tracking and assessing for vaccine hesitancy. The geo-spatial data can also inform local planning for interventions such as hand washing stations and meal distribution.

## Categories

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## Media Tags

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## Portfolio Categories

- [NEWS](https://www.showtheway.info/project-category/news/)
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## Categories

- [Other](https://www.showtheway.info/knowledgebase/category/other/) - For articles and FAQs containing additional important information.
- [Outreach Teams](https://www.showtheway.info/knowledgebase/category/outreachteams/) - For articles and FAQs relating to setting up teams, assigning coverage, managing team assignments.
- [Encampments](https://www.showtheway.info/knowledgebase/category/encampments/) - For articles and FAQs relating to roles and resources for Persons Experiencing Homelessness.
- [Administration](https://www.showtheway.info/knowledgebase/category/admin/) - For articles and FAQs relating to roles and resources for administrating your Show the Way account.
- [Shelter Staff](https://www.showtheway.info/knowledgebase/category/shelter-staff/)
- [People Experiencing Homelessness](https://www.showtheway.info/knowledgebase/category/people-experiencing-homelessness/)

## Tags

- [Encampments](https://www.showtheway.info/knowledgebase/tag/encampments/)
- [Clients](https://www.showtheway.info/knowledgebase/tag/clients/)
- [Current Living Situation](https://www.showtheway.info/knowledgebase/tag/current-living-situation/)
- [Resource Directory](https://www.showtheway.info/knowledgebase/tag/resource-directory/)
- [Project Setup](https://www.showtheway.info/knowledgebase/tag/project-setup/)