Show The Way offers robust tools for mobile case management. Designed to collect HMIS-compliant fields and more, the Case Management module of Show The Way allows for real-time, geo-spatial, client-level data to be captured while in the field. The flow of the app gives space for relationships to be built, along with the case record.
Simtech Solutions provides a set of standardized assessments that can be further customized to collect additional information important to your local planning.
Encampments
Show The Way supports Encampment Tracking and Person-Centered Remediation. Within the app, Street Outreach teams can geo-tag the location of specific encampments, with analysis available in the Command Center. Team members can add pictures of encampments and notes about each location.
Encampments can be assigned statuses, indicating if they are currently active, or if no one is present anymore. Team members can also indicate that individual clients are staying at a particular encampment.
Request Assistance
Show The Way provides a platform for first responders, the general public, and others to submit requests for assistance that can either be anonymous, observation-type submissions, or tied to specific clients. Tickets are submitted through Show The Way within the app or web version, and are managed in the Regional Command Center’s tools, including the Dispatch Map and Tickets tab.
Show The Way leverages Twilio to send automated text messages and emails alerting users of newly assigned tickets, as well as status updates to the user who submitted the ticket.
Outreach Team Management
Street Outreach team program leads and supervisors can use the data collected through the Show The Way app for effective team management within the Command Center:
- Plan your route for the day
- Identify locations with specific service needs
- Improve coverage and reduce duplication of effort between teams
- Teams can be created and assigned to specific geographic areas