Welcome to the Show The Way Set Up module! We’ve designed this system to help you manage client data, track services, and oversee your projects with clarity and confidence. Here you will find a step-by-step guide to help get your community rolling with Show The Way. Set Up Steps Step 0: Integrating HMIS data with…
Managing Services Services must be added to your implementation to be made available to Resources, allowing outreach workers to use them within the Show The Way app. You have two options, using Default Services, or Custom Services. Each individual resource has the option to use one or the other. Default Services are predefined and not…
The following steps outline how to manage surveys within your Show The Way implementation. You will complete these steps by clicking on the “Command Center” link at the top right of the screen, or you can click here. If you have any issues with adding or managing surveys, please reach out to our HelpDesk. Managing…
The Community Resource Directory is more than just a place for Homeless Management Information System (HMIS) Projects. Community responses to homelessness involve libraries, hospitals, mental health providers, and project types that HUD doesn’t account for yet like Safe Parking and Safe Sleeping. We’re dedicated to providing a holistic approach to addressing homelessness and that requires…
The Public Portal is a centralized location in the Show The Way app designed to provide support for the community – both housed and unhoused – and does not require a login. It leverages the functionality of Show The Way without requiring the public to be an outreach worker in order to find help. In…
The Public Resource Directory is a directory of organizations, projects, and other resources in your community that assist people experiencing homelessness connect to services and housing. The Public Resource Directory found in the Client Portal displays all of the Projects and Providers that have their visibility settings on, meaning that the people charged with ending…
Citizen Requests are a way for community members or people experiencing homelessness to request help from the people charged with ending homelessness in your community. If your community is using Show The Way, and has enabled the Client Portal feature, you can request assistance for yourself, another person, or a physical location. If your community…
The initial steps for setting up an overflow unit or bed are almost the same as the steps outlined in the Managing Unit & Bed Inventory guidance. The difference with Overflow beds comes in two spots, Resource Directory project setup, and Resource Directory List View. Resource Directory Project Setup In the same location as the…
You can view a video walk-through of the updated Service Tracker by clicking here. The intention of the Service Tracker is to provide a method for service providers to be able to connect multiple clients easily to specific services. Examples of when this is useful include larger connection events, at service centers where many clients might…